Waymark

You can download your video on a computer or mobile device.

Click on the Account menu from the header.

Find your desired video under the Completed Videos section and click the Download button, then choose your quality. (Digital Quality (HD) or TV &amp; Streaming (HD) <a href="https://help.waymark.com/en/articles/4252613-what-s-the-difference-between-standard-quality-mp4-and-high-quality-mov" rel="nofollow noopener noreferrer" target="_blank">Read the difference between the two here.</a>

- Click on the Account menu from the header.
- Find your desired video under the Completed Videos section and click the Download button, then choose your quality. (Digital Quality (HD) or TV &amp; Streaming (HD) <a href="https://help.waymark.com/en/articles/4252613-what-s-the-difference-between-standard-quality-mp4-and-high-quality-mov" rel="nofollow noopener noreferrer" target="_blank">Read the difference between the two here.</a>

While your video is processing, the option to download will be grayed out. It can take between 5 and 10 minutes to become available to download from your account. If you don't see your video within that time, first refresh your account page, and it should be ready.

If it is still not ready, please contact us, and we'll look into the issue.

Once you complete a video you'll be able to able to download it from your Account page.

Download on a computer

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

How to download your completed videos