FAQ

Frequently Asked Questions about Waymark.

17 Articles

  • Can I edit my video after I’ve purchased it? Subscribers can edit their videos up to 7 days after purchase as long as they have an active subscription, no need to sweat spelling...
  • Can I run my Waymark video on TV? Yes! For the templates marked "TV" we've licensed everything both for worldwide digital use and for local & regional broadcast TV in the...
  • Can I save my video and come back to edit it? Yes, you can use the “Save” button in the editor to save your work to your Waymark account. If you don’t have an account, you can create...
  • Do I own my video forever? When you purchase a Waymark video, you have unlimited access to download it. The downloaded video is yours to do whatever you like with,...
  • Do you support emojis? Emojis are special characters and are not currently supported in Waymark videos. While they will appear correctly on the editing page,...
  • How can I download an image from my website? Basic The easiest way to download an image from your website is to use your right mouse button. Find an image on your website you'd like...
  • How do I cancel my subscription? If you'd like to cancel your subscription, you can give us a call at (313) 752-0558, chat with us on our website, or send us an email to...
  • How do I log in or create an account? You can visit our Log in page from the header to log in or create an account. You’ll also be asked to create an account if you want to...
  • How does Waymark work? Waymark gives you the power to make exceptional video ads in seconds. Our team of expert directors, designers, and animators take each...
  • How is Waymark different than competitors? We're so glad you asked! Check out our full page dedicated to The Waymark Difference for what sets us apart from the rest.
  • How long does it take to create a video with Waymark? You can spend as much or as little time as you want customizing your video. You can use our auto-personalize feature to help you...
  • How much does Waymark cost? Waymark templates vary in price. Digital downloads are $99 USD & TV Ready downloads are $149 USD. You can save money with a subscription...
  • Is there a free trial? Waymark is free to use as much as you like. Editing, saving drafts, and using our preview links are all free. You only pay for videos...
  • Is there a Waymark app for iPhone or Android? Waymark’s video editor is built to work on your desktop or mobile device right from your browser, no app download needed.
  • What are Waymark's System Requirements? Waymark is the DIY Make your own commercial product that runs on the latest web technology. That means that in order for us to ensure...
  • What's the difference between "Standard Quality .mp4" and "High Quality .mov"? You can choose to render videos for "High Quality". Videos rendered for High Quality are less compressed, to show off the most detail...
  • Where can I use my video? Waymark templates are handcrafted to perform anywhere you need a video ad. You can run them all over the internet - social media,...
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