You can download your video on a computer or mobile device.
How to download your purchased videos
- Click on the Account menu from the header.
- Find your desired video under the Purchased videos header and click the Download button, then choose your quality. (Standard Quality .mp4 or High Quality .mov) Read the difference between Standard and High Quality here.
While your video is processing, the option to download will be grayed out. It can take between 5 and 15 minutes to become available to download in your account. If you don't see your video within that time, feel free to contact us and we'll look in to the issue. If you'd like the other available version, click the render button to start that process.
