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Troubleshooting Basics

Quick Tricks that might help!

Elijah Primero avatar
Written by Elijah Primero
Updated over 2 weeks ago

If you’re experiencing issues using Waymark, below are a few things to try:

First, please refresh the page and see if that solves the issue!

If that doesn't help, here are some follow-up questions:

  1. Which browser are you currently using? Chrome is most compatible with our platform.

  2. Confirm you're only working out of a single Waymark tab?

  3. If you are using Chrome, is the browser up to date? Most important check here!

If you tried these steps and see the same issue, here are our most common workarounds:

  1. Cleared your cookies and cache. Please follow this help center article to do so.

  2. Double-check your computer's time clock. Please follow this help center article to do so.

  3. Relaunch your Graphics Acceleration. Please follow this help center article to do so.

Thank you for your cooperation. We look forward to resolving this issue promptly.

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