While there are a number of general tips for making sure your system can run the Waymark video player, Chrome in particular has a setting that must be enabled and relaunched to support the advanced graphics technology required.
Follow the steps below to make sure that the correct setting, “Use graphics acceleration when available”, is turned on and relaunched.
Click the 3 vertical dots in the top right corner of your Chrome browser and select 'Settings'
In Settings, click ‘System’ in the panel on the left
Make sure that 'Use graphics acceleration when available' is on (it should be blue, as pictured below)
Now to relaunch, toggle the blue button OFF and then ON.
Relaunch Chrome.
Your Waymark platform and account should be working now!